Frequently Asked Questions
Have questions? Find answers below!
How to Purchase
✔ Pre-made Models: Browse and purchase directly from my Etsy shop for ready-to-ship models.
✔ Custom Topographic Maps (8x6 inches): If you already know your location, buy directly from my Custom Topographic Map Listing on Etsy.
✔ Larger Custom Models, Bulk Orders, or Business Inquiries: For large-scale maps or requests not listed on Etsy, submit a Custom Inquiry, email info@terrastratas.com, or message me on Etsy.
Who Are These Maps For?
Our custom 3D printed maps are perfect for travelers, outdoor enthusiasts, hikers, and couples who want to capture a special place. We also create bulk orders for boutique hotels, businesses, and Airbnbs.
What types of locations can you create a map of?
We create 3D topographical maps of any location worldwide, including mountains, lakes, islands, cities, and national parks.
What do I need to provide for a custom 3D printed map?
Simply select an area on our interactive map tool and submit your inquiry. If you have specific coordinates, a GPX/KML file, or any special requests, you can attach them in your submission.
Can I request changes after placing an order?
Yes! Before printing, we provide a mockup for approval. You can request modifications, and we will refine the design until you’re satisfied. Most revisions are free, but excessive changes may incur an additional charge.
Do you include labels, names, or custom text on the map?
Yes! We can engrave custom text onto the map, such as location names, coordinates, or a short message.
How long does it take to receive my custom 3D model?
Our standard 8x6 models ship within 2-5 business days after the final revision of the model has been completed. Custom sizes will have different shipping times, and I will provide custom shipping details.
What happens if my map arrives damaged?
If your map arrives damaged, let us know within 48 hours and we’ll replace it. Please provide photos of the damage.
Can I get my map framed?
Yes! We offer an optional framing service for $15 for our standard 8x6 models. Larger maps require custom framing, and we will work with you to find the best option.
What materials are your maps made of?
We primarily use high-quality PLA filament, including a marble-textured filament for a premium, stone-like finish.
What size options are available?
Our standard size is 8x6 inches and fits into an 8x10 frame. We can create larger maps (up to 16x20 inches and segmented prints). For anything larger please submit a custom inquiry request.
Do you offer bathymetric (underwater depth) maps for lakes and oceans?
Yes! We can incorporate bathymetric data to create underwater depth maps for scuba divers, fishermen, and ocean enthusiasts.
How does pricing work?
Pricing depends on size, level of detail, and custom features. Check our shop page for the most up-to-date pricing. Larger, highly detailed models are custom-quoted. A 16x20 model starts around $400.
Still Need Help?
Write us at info@terrastratas.com for further inquiries.