Terms of service
**Terms of Service**
Welcome to Terrastratas! These Terms of Service outline the rules and regulations for using our website and purchasing from our store.
By accessing this website and/or placing an order, you agree to be bound by these terms.
---
### 1. Overview
Terrastratas is a small business creating custom 3D printed topographic maps and related products. All items are printed on demand and many are personalized to customer specifications.
---
### 2. Intellectual Property
All content on this website — including product designs, photos, logos, and descriptions — is the property of Terrastratas and may not be used or reproduced without permission.
---
### 3. Orders & Payment
- Orders are confirmed once payment is received.
- For custom items, you will receive a digital preview to approve before printing begins.
- Prices are subject to change without notice, but confirmed orders will not be affected.
---
### 4. Shipping & Delivery
We aim to ship orders as quickly as possible. Custom items may require additional time for design and approval before shipping.
Terrastratas is not responsible for delays due to customs, shipping carriers, or incorrect shipping information provided by the customer.
---
### 5. Returns & Refunds
Please see our [Return Policy](#) for full details.
In summary:
- Returns on custom items are not accepted unless damaged or incorrect.
- If your order arrives damaged, contact us within 7 days with photos and we’ll make it right.
---
### 6. Limitation of Liability
We do our best to ensure everything is accurate and safe. However, we are not liable for:
- Any indirect or incidental damages from use of the site or products.
- Misuse of products once delivered.
---
### 7. Privacy
We respect your privacy. Your information is used only for fulfilling your order. See our [Privacy Policy](#) for more.
---
### 8. Changes to Terms
Terrastratas may update these terms from time to time. Changes will be posted on this page with the updated date.
---
**Contact Us**
If you have any questions about these Terms, please contact us at:
📧 info@terrastratas.com